Crownlisse

Terms and Conditions of Use

Crownlisse.com

1. Introduction

Welcome to Crownlisse.com ("Platform", "Website", "we", "us", "our"), an online e-commerce platform operated under the Crownlisse brand.

These Terms and Conditions ("Terms") govern your access to and use of the Platform, including browsing, registration, purchasing products, and all related services.

By registering an account, placing an order, or using the Platform in any manner, you acknowledge that you have read, understood, and fully accepted these Terms, and agree to be legally bound by them.

If you do not agree with these Terms, you must not use the Platform.

2. Eligibility & Acceptance

  • You must be at least 18 years old to use the Platform.
  • By registering and accepting these Terms, the user acknowledges and accepts everything mentioned herein, without limitation.
  • We reserve the right to refuse access, suspend, or terminate accounts at our sole discretion.

3. Account Registration

3.1 Registration

  • Registration on Crownlisse.com is free of charge.
  • Users must provide accurate, complete, and up-to-date information during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.

3.2 Account Responsibility

  • Any activity performed through your account is considered your responsibility.
  • You must notify us immediately if you suspect unauthorized access or misuse of your account.

4. Confidentiality of User Information

  • We treat user information and registration data as confidential, subject to applicable laws and this Terms & Conditions and Data Protection section.
  • We do not sell user registration data.
  • Access to user information is limited to authorized personnel only.
  • Disclosure may occur only where required by law, court order, or regulatory obligation.

5. Use of the Platform

Users may use Crownlisse.com to:

  • Browse and search product listings
  • View brands and product descriptions
  • Create and manage an account
  • Place orders and view purchase history
  • Contact customer support

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Platform at any time
  • Update features, product availability, or functionality without prior notice

6. General User Obligations

Users agree not to:

  • Use scripts, bots, crawlers, scrapers, or automated tools
  • Copy, extract, reproduce, or reuse Platform data or content
  • Reverse-engineer or attempt to access Platform source code
  • Interfere with Platform security or functionality
  • Use the Platform for illegal, fraudulent, or misleading purposes
  • Misrepresent identity or impersonate others

Violation of these obligations may result in account suspension or permanent termination.

7. Intellectual Property

  • All website content, design, layout, logos, texts, and visuals are owned or licensed by Crownlisse unless otherwise stated.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.
  • Product images are for illustrative purposes and may slightly differ from delivered items.

8. Crownlisse Products – Important Disclosure

8.1 Replica Products

The user explicitly acknowledges and agrees that:

  • All products listed on Crownlisse.com are replica products, unless explicitly stated otherwise in the individual product description.
  • If a product is original, this will be clearly mentioned in the product listing.
  • In the absence of such mention, the product must be assumed to be a replica.

By placing an order, the user confirms:

  • Full awareness of the nature of the product
  • No claims or disputes will arise regarding originality where not stated

9. Pricing & Payments

  • All prices are displayed on the Platform and may change without prior notice.
  • Payments must be completed using the available payment methods.
  • Orders are processed only after successful payment confirmation.

We reserve the right to:

  • Cancel orders in case of pricing errors, fraud suspicion, or system malfunction
  • Request additional verification where necessary

10. Shipping & Delivery

  • Estimated delivery times are indicative and not guaranteed.
  • Delays caused by customs, couriers, or force majeure are outside our control.
  • Risk passes to the user upon delivery.

11. Refund & Return Policy

11.1 Damaged Products

  • If a product arrives damaged, the user must contact customer support within 3 days after product arrival.
  • Proof (photos/videos) is required.
  • Eligible damaged products may be refunded or replaced.

11.2 Other Refund Requests

  • Refunds for reasons other than damage are not guaranteed.
  • Such cases are subject to individual review and negotiation with support.
  • Crownlisse reserves full discretion in refund decisions.

12. Data Protection & Privacy

12.1 Data Collection

We may collect:

  • Personal identification information
  • Contact details
  • Order and payment-related data
  • Technical data (IP address, browser, device type)

12.2 Purpose of Processing

Data is processed for:

  • Account creation and management
  • Order fulfillment and customer support
  • Platform security and fraud prevention
  • Legal and regulatory compliance

12.3 Data Security

We implement reasonable technical and organizational measures to protect user data. However, no system is fully secure.

12.4 User Rights

Where applicable, users may:

  • Request access to their data
  • Request correction or deletion
  • Withdraw consent where legally permitted

13. Limitation of Liability

To the maximum extent permitted by law:

  • Crownlisse is not liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free Platform operation
  • Liability is limited to the amount paid by the user for the relevant order

14. Force Majeure

We are not liable for failure or delay caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet or infrastructure failures
  • Supply chain disruptions

15. Termination

We reserve the right to:

  • Suspend or terminate user access without prior notice
  • Remove accounts violating these Terms
  • Cancel orders associated with misuse or fraud

16. Amendments

  • These Terms may be updated at any time.
  • Continued use of the Platform constitutes acceptance of updated Terms.
  • Users are encouraged to review this page regularly.

17. Governing Law & Jurisdiction

  • These Terms are governed by the laws of the applicable jurisdiction where Crownlisse operates, without regard to conflict of law principles.
  • Any disputes shall be subject to the exclusive jurisdiction of competent courts.